Privacy Policy

This privacy policy explains how Alliance Expertise Conseil ("we", "us", or "our") collects, uses, and protects your personal information when you visit or use our site or engage with our services.

Alliance Expertise Conseil is a consulting firm providing services including Strategy Consulting, Management Consulting, Operations Consulting, Digital Transformation Consulting, Financial Advisory, and Human Resources Consulting. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

We may collect personal information when you interact with our online platform, communicate with us, or use our services. The types of information we collect depend on the nature of your interaction.

This may include:

Information you provide directly to us:

• Contact details such as your name, job title, company name, address, email address, and telephone number, typically collected when you fill out forms on our site, subscribe to newsletters, inquire about our services, or communicate with us.
• Information you provide as part of a consulting engagement or service request.
• Information you provide when applying for employment.

Information we collect automatically:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Information about your visit to our site, including the full Uniform Resource Locators (URL), clickstream to, through, and from our site (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

How We Use Your Information

We use your personal information for legitimate business purposes, including:

• To provide, operate, and maintain our services.
• To respond to your inquiries and fulfill your requests, such as sending you requested information or materials.
• To send you administrative information, such as changes to our terms, conditions, and policies.
• To send you marketing communications that we believe may be of interest to you, where we have a legal basis to do so (e.g., with your consent or based on our legitimate interests).
• To personalize your experience on our site by presenting services and information tailored to you.
• To understand how users interact with our site and improve our online platform and services.
• For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new services, enhancing, improving, or modifying our services, identifying usage trends, and determining the effectiveness of our promotional campaigns.
• As necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Our legal basis for collecting and using the personal information described above will depend on the information concerned and the specific context in which we collect it. We will normally collect personal information from you where we need the personal information to perform a contract with you (e.g., to provide services you have requested), where the processing is in our legitimate business interests (and not overridden by your data protection interests or fundamental rights and freedoms), or where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal information from you.

Sharing Your Information

We may share your personal information with third parties for the purposes described in this policy. These third parties may include:

• Service providers who perform services on our behalf, such as IT and system administration services, data hosting, analytics, marketing support, and professional advisors (e.g., lawyers, accountants). These service providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
• Affiliates within our corporate group, for purposes consistent with this privacy policy.
• Third parties as required by law or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Potential buyers or partners in connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction, provided the recipient agrees to protect your personal information in a manner consistent with this policy.

We do not sell your personal information.

Data Security

We implement appropriate technical and organizational measures designed to protect the personal information we process. These measures are designed to provide a level of security appropriate to the risk of processing your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal information. These rights may include:

• The right to access your personal information.
• The right to request rectification of inaccurate or incomplete personal information.
• The right to request erasure of your personal information (in certain circumstances).
• The right to request restriction of processing your personal information (in certain circumstances).
• The right to object to the processing of your personal information (in certain circumstances, particularly where we are processing it based on legitimate interests or for direct marketing purposes).
• The right to data portability, which allows you to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another data controller.
• The right to withdraw consent at any time where we are relying on consent to process your personal information. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.

You also have the right to lodge a complaint with a supervisory authority, such as the Commission Nationale de l'Informatique et des Libertés (CNIL) in France, if you believe that our processing of your personal information infringes applicable law.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to collect and use personal information about you, including to serve personalized advertising. We use cookies to understand site usage, improve content and offerings, and manage our advertising. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our site or service.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.

Specifically, our servers are located in [General Location, e.g., the European Union], and our service providers and partners may operate in various countries around the world. This means that when we collect your personal information, we may process it in any of these countries.

When we transfer your information outside of the European Economic Area (EEA), we ensure that a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
• We use specific contracts approved by the European Commission which give personal data the same protection it has in Europe (Standard Contractual Clauses).
• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield or another approved mechanism ensuring equivalent protection, although Privacy Shield is subject to ongoing review and updates. We monitor relevant legal developments and adapt our transfer mechanisms as required to ensure compliance.

Changes to This Policy

We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us by writing to:

Alliance Expertise Conseil
45 Rue Garibaldi, 5th Floor
Lyon, Auvergne-Rhône-Alpes, 69003
France